Shipping & Policies
Return Policy:
Please choose carefully and read all the measurements before purchasing because i can not afford to give refunds if clothing doesn't fit.
I do not accept change of mind or returns unless the item has been greatly misrepresented- then I can offer store credit once the product has been returned.
Cost of the return shipping is at the customer’s expense
If you have any questions about any of the items please email me for more information before purchasing.
Order Confirmation:
You will receive an email confirmation from us and Paypal once your order has come through. If you don't receive anything then it means it has not gone through and you will have to do it again.
Tracking + Postage:
You will receive an email saying your order is on it's way with its tracking number . Please check your junk mail because sometimes it can end up in there. If item is ‘Made to Order’ then it will take 1-2 weeks before it has been shipped. Please read each description of the item carefully.
These are the estimated delivery times by Australia Post (based on major metro areas)
Aus Regular Post: 3-5 business days
Aus Express Post: 1-2 business days*
Worldwide: around 10 business days
Worldwide Express: around 5 business days*
* to major metro areas
note: this does not include processing time
If you desperately need something for a specific date, you have to email at least 3 days before placing the order so i can make sure it can be done.
Please email any order inquiries, do not Instagram DM.
The shipping calculator is done by weight and can be more expensive, so please email me for a shipping quote if ordering more than 2 items.